Privacy Policy
Last Updated: 2025-06-09
1. Introduction
At SwissHealth (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use our supplement industry services, or engage with our membership platform.
Please read this policy carefully to understand our practices regarding your personal data and how we handle information related to supplement manufacturers, consumers, and retailers.
2. Information We Collect
We may collect several types of information from and about users of our website and services, including:
- Personal Identification Information: Name, email address, company name, business role (manufacturer, consumer, retailer), and contact details.
- Business Information: Company registration details, FDA registration numbers, supplement product information, and compliance documentation.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, member portal, and supplement industry services.
- Marketing and Communications Data: Your preferences in receiving industry updates from us and your communication preferences.
- Health and Compliance Data: Lab testing results, quality certifications, and regulatory compliance information (handled with strict confidentiality).
3. How We Collect Your Information
We collect information through:
- Direct interactions (when you fill out membership forms, contact forms, or compliance documentation)
- Automated technologies or interactions (cookies, server logs, member portal usage)
- Third parties (analytics providers, lab testing partners, regulatory bodies)
- Business partners and verified suppliers in our network
4. How We Use Your Information
We use your information to:
- Provide membership services and supplement industry solutions
- Process membership transactions and facilitate partnerships
- Verify supplement quality and regulatory compliance
- Connect manufacturers with retailers and consumers
- Send industry updates and regulatory notifications
- Provide customer support and consultation services
- Monitor compliance with FDA regulations and industry standards
- Maintain our trusted partner network and quality verification systems
5. Disclosure of Your Information
We may share your information with:
- Verified partners within our supplement industry network (with your consent)
- Third-party testing laboratories for quality verification
- Regulatory bodies when required for compliance purposes
- Service providers who perform services on our behalf
- Legal authorities when required by law
Industry-Specific Sharing: We may share anonymized market data and compliance statistics with industry partners to improve overall supplement quality and safety standards.
6. Data Security
We have implemented robust security measures to protect your personal and business data, including:
- Encrypted data transmission and storage
- Secure member portal access with multi-factor authentication
- Regular security audits and compliance monitoring
- Restricted access to sensitive compliance and health data
We understand the sensitive nature of supplement industry data and maintain the highest security standards.
7. Data Retention
We retain your personal and business data in accordance with:
- FDA record-keeping requirements for supplement industry data
- Membership agreement terms
- Legal and regulatory obligations
- Legitimate business purposes for maintaining industry partnerships
8. Your Legal Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your membership and compliance data
- Right to rectification of inaccurate information
- Right to erasure (subject to regulatory requirements)
- Right to restrict processing
- Right to data portability
- Right to object to certain uses of your data
9. Cookies and Tracking
We use cookies to enhance your experience on our website and member portal. These help us:
- Maintain your login session in the member portal
- Remember your preferences and dashboard settings
- Analyze website usage for improvement
- Provide relevant industry content and recommendations
10. Third-Party Links and Partners
Our website may include links to verified partner websites, testing laboratories, and regulatory resources. We carefully vet our partners but are not responsible for their privacy practices. Always review their privacy policies when visiting partner sites.
11. Age Restrictions
Our services are intended for business professionals and consumers over 18 years of age. We do not knowingly collect personal information from minors under 18.
12. International Data Transfers
As we serve international supplement manufacturers and facilitate global partnerships, your data may be transferred to and processed in countries outside your home country. We ensure appropriate safeguards are in place for such transfers.
13. Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our services, legal requirements, or industry regulations. We will notify members of significant changes through our member portal and email notifications.
14. Contact Us
If you have any questions about this privacy policy, our privacy practices, or your data rights, please contact us at:
Email: privacy@swisshealth.club
Member Support: Available through your member portal
Compliance Questions: compliance@swisshealth.club
For urgent privacy matters, please contact our Data Protection Officer through the member portal or email.